Frequently Asked Questions
General Questions
Product Questions
Envirocool Questions
General Questions
What is whole house cooling?
Whole house cooling is a way to cool your house by bringing in cooler outside air and pushing warmer inside air out through the attic. The moving air cools you and removes heat.
What is the difference between whole house cooling and air conditioning?
Whole house cooling brings outside air into your home to cool it, while flushing out the warm air and ventilating the house at the same time. Air conditioning takes the existing inside air and keeps recycling it and cooling it slightly each time it is recycled. No stale air is removed in the process.
Can I use both an air conditioner and a whole house fan?
YES, definitely, but not at the same time. The whole house fan should be used when the outside air temperature is cooler than the inside temperature. The air conditioner when the reverse is true. Normally, the whole house fan in the evening, night and early morning hours, and the air conditioner during the heat of the day.
Why must a window or windows be open?
A whole house fan sucks into the house and blows it out through the attic. If no window is open, a negative air pressure is created which will draw air in from a fireplace, or other vents.
What type whole house fan should I buy?
The QUIET COOL QC-1500 is the right choice for any home. If the saving of a few dollars on the original purchase price is the only important factor and you are willing to live with the loud noise, difficult and expensive installation, unsightly ceiling grill and the lack of thermal protection, then the Type 1 whole house fan might be better.
The only reason to buy the Type II whole house fan is if you live in a very cold climate and are concerned about maximum insulation values in the wintertime.
Why is a quiet whole house fan important?
Our years of experience has shown us that if a whole house fan is noisy or whining, we won’t turn it on while watching television, carrying on a conversation, or trying to go to sleep. These times of the day are when a whole house fan is most effective. A QC-1500 is so quiet, you’ll use it always.
How do you ship and what does it cost?
Our products are shipped: F.O.B. Murrieta, California 92562. Unless requested otherwise, we ship UPS Ground and the shipping cost will vary between $8.00 and $20.00, depending on your zip code. Call us for exact shipping quotes and delivery dates.
All of our fans are sold with a 90 day money back guarantee. If you are not completely satisfied with your purchase, you may return it for a full refund less shipping and handling costs. Just call us for return instructions prior to returning.
What is a whole house fan and how does it cool?
A WHOLE HOUSE FAN is a large fan mounted in a venturi housing and is installed in the attic. They are used to both cool and ventilate a house.
A whole house fan is able to cool your house in 3 ways:
- They draw cooler outside air in through your open windows which lowers the room temperature by as much as 10 to 20 degrees F. Your open windows serve as intake “vents” which allow you to control the air flow by selecting how many or which windows you open.
- The moving air blowing through the house cools the occupants. The cooling breeze can lower the skin temperature by 5 to 10 degrees F.
- The cooler air, after passing through the living space, is forced into the attic which pushes the hot attic air out through the attic vents. This can lower the attic air temperature by as much as 40 degrees F. The attic can reach temperatures in excess of 150 degrees F. in summer, and that air, if allowed to remain undisturbed, will radiate heat down through the insulation to heat the living space. That is the main reason that a home, without the use of a whole house fan, remains uncomfortably warm in summer evenings, and that the upper floor of a multi-floor house is always warmer.
Whole house fans are rated according to the amount of air they can move. This is measured in cubic feet of air per minute, or CFM. In order to be effective, a whole house fan’s CFM rating should be 2 to 3 times the square footage of the house. For example, a 1,500 square foot house should have a whole house fan system capable of 3,000 to 4,500 CFM.
Overall attic venting is the only limiting factor on how many CFM can be efficiently moved. However, attic venting can be easily increased. Too many CFM for the attic venting can cause undue stress on the whole house fan and pressurizes the attic and walls. Too little CFM will not provide the desired minimum of 10 air exchanges per hour as recommended by the House Ventilation Institute, and may not provide the cooling draft to lower house, attic, and skin temperatures in a timely fashion.
See our Ventilation page explaining why proper ventilation is so important.
Why is ventilation important?
Effective ventilation is a process that keeps the air circulating and exchanges the over-heated and moisture-laden air in your house with cooler air from outside. Most homes built today are sealed tight during the construction process and allow almost no air infiltration. This is efficient for heating and air-conditioning a home (heating and air-conditioning systems recirculate the same old, inside air over and over again) but makes it all the more necessary to ventilate. Without ventilation, moisture, cooking odors, tobacco smoke, and other foul-smelling odors are locked into the house and cannot escape.
Moisture in the air comes from everyday activities such as cooking, bathing, laundering, and even breathing. Moisture that is allowed to remain in a closed house can create many problems for the homeowner. The most serious is mold growth, which can seriously threaten the health of all the people in the house. Mildew is another problem, which is usually encountered around showers and laundry facilities. The moisture in these areas generally causes problems with peeling paint and wallpaper, but under the surface, structural damage may be taking place. Moisture can also be present in the attic and this dampness can deteriorate the insulation and also cause structural damage.
Did You Know?:
- Doctors are now recognizing that “sick” homes can damage people’s health and vitality, decrease their productivity, increase their health costs, and reduce home values.
- Today’s homes contain over 1,500 hazardous compounds from approximately 3,000 man-made products. Even low levels of pollutants emitted by these products will affect human health over a period of months or even years.
- The EPA recently rated indoor air pollution as one of the five most urgent environmental issues, accounting for over $1 billion annually in direct health care costs and up to $60 billion annually in lost productivity.
- A 1999 Mayo Clinic study associated nearly all of the chronic sinus infections afflicting 37 million Americans with molds. Recent studies also have linked toxic molds to the tripling of the asthma rate over the past 20 years.
- The EPA has stated that 50%of all illnesses are caused or aggravated by indoor air pollution.
A whole house fan is by far the best method of providing ventilation for the whole house.
Every time a whole house fan is operated, it draws the foul air within the house up into the attic and then forces it out of the attic through the attic vents.
What types of whole house fans are available?
There are basically three different types of whole house fans on the market today.
TYPE I
The first, Type I, is the most common. It is a 20” to 36” diameter fan, either a direct drive or belt driven assembly that mounts to the ceiling on the attic side. It requires a large cutout in the ceiling and uses a moveable louver grill to cover the hole in the ceiling. They move a large volume of air (3,000 to 9,000 cfm) and do an excellent job of cooling and ventilating a house Their main advantage is that they are the least expensive to purchase; but they have many disadvantages such as:
- They can be difficult and expensive to install.
- They are very noisy in operation.
- It can be difficult or impossible to find an ideal location for them in many homes.
- They do not cool or ventilate an individual room when the room door is closed.
- They offer little thermal insulation protection in cold climates in winter.
- Belt drive models require periodic maintenance.
- They appear unattractive in the ceiling.
TYPE II
The second , Type II, is a small volume (1,000 to 1,600 cfm) fan assembly with motor driven shutter doors that mounts directly to the ceiling. They use less power to run, and their main advantage is their exceptional insulation qualities which are useful in extremely cold climates in wintertime. It does have several disadvantages:
- They are the most expensive to purchase.
- Their noise level, less than most Type I whole house fans, is still a bothersome whine and is unacceptable to most people while viewing television or sleeping.
- They provide very little cooling or ventilation in a timely manner when installed as recommended by the manufacturer.
- They are inexpensive per hour to operate, but require many hours of run time to accomplish their purpose.
- They do require some carpentry framing modification to install.
TYPE III
The third, Type III, is a QUIETCOOL QC-1500. (U.S. Patent # 7497774) It is an innovative whole house fan that has none of the disadvantages of Type I and Type II.
It’s big advantage is that it is not mounted to the ceiling but instead is suspended in the attic with straps from the roof rafters. It’s connected to an attractive ceiling grill with a flexible accoustical insulated duct, thus eliminating all vibration, rattle and noise in the house. It is so quiet in operation that it can be installed in a bedroom or sleeping room without a sleeping person being able to hear it.
This cleverly engineered system can be installed almost anywhere in a ceiling or vertical wall in less than 1/3 the time it takes to install a Type I or Type II whole house fan. It has a damper with insulated doors that prevents cold air intrusion in the wintertime. One QC-1500 performs better than one Type II whole house fan in all respects, but we recommend that one QC-1500 be installed for each 500 Sq. ft. of living space (ideally one per bedroom) to obtain the cooling breeze of a type I whole house fan. This also allows the cooling and ventilation to take affect even with the bedroom door closed as long as a window is open.
A whole house fan is by far the best method of providing ventilation for the whole house.
Every time a whole house fan is operated, it draws the foul air within the house up into the attic and then forces it out of the attic through the attic vents.
Product Questions
Why is the QC-1500 the most innovative whole house fan on the market?
The QC-1500 can be installed almost anywhere because the entire mechanism hangs in the attic where you can’t see or hear it and the only visible part is a small attractive ceiling grill.
Why is the QC-1500 the easiest whole house fan to install?
The QC-1500 does not require any carpentry or framing work to install. You merely cut a 16” x 16" square in the ceiling (or vertical wall), install a ceiling grill with a few screws, connect the duct to it and hang the fan assembly to the roof rafters in the attic and then make the electrical connections. Our experienced installers routinely complete the installation in less than one hour, but an average handy person should be able to do the job in two to three hours.
Where should I install the QC-1500?
We recommend installing one in each bedroom for maximum comfort. That allows the bedroom door to be closed and still obtain all the benefits of cooling and ventilation. Other ideal locations are laundry rooms, smoking rooms and kitchens. If only one unit is to be installed, it should be in a central location and upstairs in a two story house.
You will need a switch to turn it on. There are several types available. See our products page for additional information.
What is the warranty on the QC-1500?
Ten years on the parts, one year on labor, besides the 90 day money back guarantee at time of purchase.
What maintenance is required on the QC-1500?
Absolutely none. The motor has lifetime lubrication.
Please contact us at 888.784.3826 between the hours of 8:00 AM – 5:00 PM Pacific Time, M-F, and a knowledgeable and friendly representative will gladly answer all of your questions and help you with your order.
Envirocool Questions
The EnviroCool unit consists of 8 sq. ft. of a patented high-tech 8" thick cellulose media over which a small water pump circulates water that trickles down through the media and into a drain pan. Turning on Quietcool fans installed in the attic creates a negative pressure (vacuum) that draws outside air into the home through the openings in the media. As the outside air passes through the media, it is cooled by evaporation, as much as 35 degrees F. This cooled air is drawn all the way through the home and up into the Quietcool fans that discharge it into the attic. This cooled air is then forced out of the attic vents by pressure provided by the Quietcool fans.
Will it work without the Quietcool fans?
The Quietcool fans are necessary to make it work. There is no fan or blower motor in the EnviroCool. The fact that the air is sucked all the way through the house and up into the attic and out the attic vents by the Quietcool fans is what makes this operate so much more effectively than a conventional evaporative cooler.
What models are available?
There are two models - a vertical and a horizontal. The horizontal Model EC4824 is normally placed under a window, and the vertical Model EC3040 is normally placed in a side or rear exterior wall.
What size do I need for my home?
There are two models, but each is about the same size. one unit will normally accommodate a home up to 2,000 sq. ft. A home 2,100 to 4,000 sq. ft. would normally require two units.
The amount of cooling is dependent on the relative humidity. The temperature of the cooled air can be calculated knowing the outside air temperature and the outside wet bulb temperature. In very dry desert climates, it can cool 110 deg. F outside air down to about 72 degrees. In moderate humidity climates such as inland areas of Southern California , 100 deg. F outside air can normally be cooled to 70 to 72 degrees F. In very high humidity areas, outside air can still be cooled 10 to 20 degrees.
Will it work in my climate?
Yes, it will work in almost all climates. It is most effective in hot dry desert climates, but even in humid climates, it will still cool your home 10 to 20 degrees F. cooler than the outside temperature.
How much electricity does it use?
There is only one moving part in the EnviroCool, which is the water pump that only uses 25 Watts of power.
How much water does it use?
In a hot dry desert climate it uses the most water - about 3 gallons per hour. In a full days use, that's about as much as one person taking a shower, or a garden hose being turned on for 3 minutes.
What maintenance is required?
About 15 minutes twice a year to clean the water pan and check for proper water flow is all that is necessary to keep the EnviroCool operating properly.
Where on my house should it be located?
It should be located on a lower exterior wall as far as possible from the location of the Quietcool fans.
Will it cool the upstairs of a two- story house?
With the EnviroCool installed on a lower floor wall and the Quietcool fans installed in the attic above the second story, the cooled air is drawn up into the second story and will allow the second floor to be almost as cool as the first floor.
What about bringing dirty, dusty outside air into the house?
In almost all locations, the outside air is actually cleaner than inside air, but whatever dust and dirt is in the outside air is washed by the water flowing down through the media. The dirt is deposited into the water pan which is automatically drained out every evening when the EnviroCool turns itself off.
What is the cost of an EnviroCool?
The cost of the Envirocool is much less than a new central air conditioner. Please call our sales office to learn what our current prices are.
How long does it take to install an EnviroCool?
A typical installation should take two workers less than 4 hours to install.
How do I keep cold air from entering in the winter?
The EnviroCool assembly includes a set of insulated gravity closed dampers that keep cold air from intruding when it is not running. They only open up when the Quietcool fans are turned on.
How do I operate the EnviroCool?
Very easy - just close all the windows and turn on the Quietcool fans. The EnviroCool runs automatically on a thermostat.